You may have been postponing that call to the foundation repair company, even though you’re sure that there’s something wrong with your house. See cracks on the walls and they’re getting bigger? Perhaps your doors are sticking or the floors have become uneven. Maybe you don’t even have no idea whom to call.
If you’re like most homeowners, you probably don’t know a lot about foundation repair, but you want to hire people who are competent as well as honest. The good news is, there are many good companies to approach, but there are also a few cowboys that you need steer clear of by all means.
When planning to hire a certain foundation repair company, first consider the following:
Research Does It
Be sure to do a bit of research on the background of the company you’re eyeing. Read testimonials or reviews about them, but stick to well-known and credible sites like Angie’s List, Yelp, HomeAdvisor and the Better Business Bureau. Of course, you’ll also want to explore the company’s website to know basic information about them.
Asking for Recommendations
Referrals are still hands down the best way to find good service professionals, so start asking people around you. Perhaps they had some foundation work performed on their home in the recent past, or a friend of theirs. Discuss with them the referred company’s work quality, professionalism and price. People usually enjoy helping others with this kind of information.
Considering a Number of Options
One of the best steps to take to make sure that you end up hiring the right foundation repair company, is to have several options rather than considering only one. Besides, you can’t accurately assume that a certain company is the best for you if you don’t even have a point of reference.
Quality of Products
Take a look at the type of products they usually use and determine their quality. If your problems about piers, learn as much as you can about their foundation piers. As they say, you get what you pay for, and this couldn’t be truer when you talk about building foundation. Many companies offer cheap and substandard products, and you have to totally avoid them. Aside from product quality, ask them about warranty as well. This is often and obviously the most crucial of all considerations. You should make this a key point of comparison as well as you evaluate your prospects.
How a company treats you on the phone when you make your first phone call reveals a lot about their customer service. Observe for courtesy and professionalism. If you sent them an inquiry through email, how prompt was their response? When they came to evaluate your property, were they friendly and patient with your questions? Never take these things for granted because it can be a burden to deal with a company that doesn’t value its clients.